Omni Channel

Omni channel retailing is the capability to distribute goods and services via a range of  brand and retail distribution channels, both online and offline. Omni channel retailing best practice brands provide superior consumer experiences in all relevant channels (up to 10), without getting drowned by the cost or complexity that comes with operating so many channels.

Omni channel retail has become the core strategy of the retail and brand industry, but it has equally become the marketing buzzword for many services that don’t merit the title.

Our omni channel section separates buzzword from best practice strategies and shares some of the best omni channel retail across the industry with you. And as always on Brand Growth Inspiration, the contributions are written by experienced industry experts for excellent industry managers.

Retail Concept Amazon

The Art of Creating Successful Store Concepts: Manage the Complexity Trap

Brand Retail, , , ,

Amazon closes down all physical book stores, pop-ups and 4-star stores in the UK and US. Do you want to learn how to avoid their mistakes?

Despite the initial media hype and large investments in technology, the stores failed to deliver the expected returns. And while that does come as a surprise, we questioned whether packing stores with digital gimmicks will make up for missing the essentials of retailing right after their opening.

(more…)